Privacy Policy

Last updated: 1 October 2025

1. Introduction

Welcome to the Website of HCO Construction. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, request a quote, contact us, or otherwise engage with our services. By using the Website, you accept the practices described in this policy.

2. Information We Collect

• Personal Information: Information such as your name, email address, postal address, telephone number, and other details you voluntarily provide when you contact us or request a quote.
• Non-Personal Information: Anonymous data like browser type, IP address, device details, and website usage.
• Sensitive Personal Information: We do not ordinarily collect such data unless voluntarily provided, in which case it is treated with additional protection.

3. How We Collect Information

• When you complete forms on our Website or correspond with us by phone, email or otherwise.
• Automatically via cookies, server logs, and tracking technologies.
• From third-party or publicly available sources (rarely).

4. Use of Your Information

• To provide the services you request.
• To communicate with you and send updates.
• To improve our Website, operations, and customer experience.
• To fulfil legal or contractual obligations.

5. Disclosure of Your Information

• With trusted third-party service providers who assist us in operations.
• To comply with legal obligations or in case of business transfers.
• With your consent for specific purposes.

6. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to enhance your experience. You can disable cookies via your browser settings, though some site features may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described, comply with laws, and resolve disputes. Afterwards, we securely delete or anonymise data.

8. Data Security

We employ technical and organisational measures such as secure servers, encryption, and access controls to protect your data. However, no system is completely secure — if you believe your data is compromised, please contact us immediately.

9. International Transfers

If data is transferred outside South Africa, we ensure equivalent protection through legal safeguards and contractual measures.

10. Your Rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction, and withdrawal of consent regarding your personal information. To exercise these rights, contact us below.

11. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect data from minors. If such data is found, it will be deleted.

12. Links to Other Websites

Our Website may include links to external sites. We are not responsible for their content or privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last updated” date reflects the most recent revision. Significant changes will be communicated via the Website or email.

14. Contact Us

Consent

By using our Website and providing your information, you consent to this Privacy Policy and its described practices.

Acknowledgement

You acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.